Descent International is the leader in providing luxury chalet holidays across the Alps, so it is of the utmost importance that we provide top quality training to our chalet and resort teams. Anderson Food Hygiene created for us a first class food hygiene training course for our chalet teams, tailoring it entirely to our unique needs. Sylvia is a delightful and engaging teacher; her humour in the ‘classroom’ ensures that the topics covered are kept bright and interesting; while her extensive experience in the 5* hospitality and catering industry guarantees that our staff are receiving the very best of training. Descent International features a select ion of the finest luxury ski chalets in the Alps, all bound by the very personal and professional service that has become the hallmark of Descent. Named Britain’s most upmarket operator by the Financial Times.
Hammersmith & West London College
Anderson Food Hygiene has been working with our students to raise the profile of the high importance of hygienic working practices within the Catering and Hospitality Industry. The students have been actively encouraged to set their sights on excellence and quality when they work and to ensure that they have the correct tools to move into the industry, Anderson Food Hygiene has been training our students for the last 4 years with superb achievement results. Students feedback has been that they found the course interesting, well delivered and professional. We offer education and training for school leavers, adults, working professionals and international students at our four college sites and in the local comm unity. We are a QIA Beacon Status College thanks to our innovation and excellence. The quality standard was awarded on the basis of best ever OFSTED/ALI report, where 94 out of 100 areas were deemed to be outstanding or good. We work closely with employers to provide flexible training solutions.
The Grand Hotel, Eastbourne
I started to use Anderson Food Hygiene for my own Level 4 Training in Food Safety Management in 2010 and passed with credit due in no small part to the excellent quality of training and support that I received. Such was the impression left with me, I have no doubt we will be using Sylvia’s services again and I will not hesitate to recommend the thoroughly professional approach and delivery of Sylvia and her colleagues. The Grand Hotel Eastbourne is a luxury 5 star hotel with leisure and conference facilities for 300 guests, as well as an award winning fine dining restaurant. It is within the privately owned Elite Hotels Group that also includes Luton Hoo, Tylney Hall and Ashdown Park.
LSG Sky Chefs
LSG Sky Chefs is the world’s largest provider of in-flight services. These include airline catering, in-flight equipment and logistics as well as the management of onboard service and in-flight retail. The group is also the industry-leading expert in managing the complete in-flight service supply chain for several airlines. LSG Sky Chefs partners with more than 300 airlines worldwide and operates some 200 customer service centres in 49 countries, producing around 427 million airline meals a year. In order to achieve these levels of success, the business thinks of its workforce as an asset and believes that it should invest in that asset. Therefore the quality of our training is foremost in our minds, this is the reason why we chose to work with Anderson Food Hygiene, so as to raise the profile of hygiene practices within the workplace. They are very professional in the delivery of the training and extremely knowledgeable within this particular area of our business.
Royal Wimbledon Golf Club
As a busy golf club we have limited time for staff training and development. Anderson Food Hygiene created a specific programme for us. It was professionally presented, being interesting and informative in lay terms, has had a lasting effect on our staff’s attitudes too, and pride in, their work. We value our ongoing relationship with Sylvia Anderson and her colleagues.
A very practical and informational course devised around the needs of our organisation . The course was easy to understand with a good content – highly recommended. Tower Project provide a range of services to specific groups within the community most notably learning disabled, physically disabled, autistic, deaf/hearing impaired, blind/visually impaired, deaf/blind. The project provides employment services, advocacy services, education and training services, respite services as well as after school clubs, holiday schemes and youth services.
Cannizaro House in an elegant 4 star boutique hotel with an award winning restaurant and function spaces for up to 122 people. We have been working with Sylvia for over four years to train our staff on Food Hygiene levels 1 & 2. We have found Sylvia has listened to our needs and provided excellent training. The feedback we have also received from the staff has been fantastic. They have found her courses educational and interesting, yet delivered with a sense of humor. Our pass rate is very high and we will continue to work with Sylvia in the future for all food hygiene courses.
St John’s School
As the head chef of a busy kitchen at St Johns School in Leatherhead, serving approx 950 meals a day, I can’t begin to tell you how difficult it is to inspire a team of chefs with further food hygiene training. Until recently we have used a nominated training company but are able to choose for ourselves now. We found ‘Anderson Food Hygiene’ and were tempted by their special offers. Sylvia was our trainer and came and delivered all the information but did it in a way that inspired my chefs not just to pass the exam, which all did and 2 with merits, but also presented the information in a way that made my 5 chefs interested and enjoy the training. They’re now putting into practise what she taught them but more importantly are thinking more about the way they do things as a result of her enthusiasm to the subject. I have recommended Sylvia to Chessington Cricket Club and they are equally impressed. This is definitely the beginning of a long relationship between the school and the services both training and auditing provided by Sylvia’s Company Anderson Food Hygiene.
The Natural Kitchen
We have recently worked with Anderson Food Hygiene who undertook all our Level 2 Food Hygiene training for the opening of our new premises in the heart of the City and we are extremely pleased with the results. As a training provider they have demonstrated professionalism, flexibility, and a clear understanding of how our business operates. They went the extra mile to ensure all our team were trained out of working hours training Weekends and Evenings to provide the minimum impact on our business. Sylvia, personally, has a natural ability to engage with the students and her training was designed specifically for us. The positive feedback that I have received from my team about the style of the training has been wonderful and I feel confident that the whole team are aware of how important food hygiene is to our business. Overall, Anderson Food Hygiene are an extremely professional Company that not only offer great value for money but fantastic results as well. We will definitely continue to work with Anderson Food Hygiene in the future.
South Thames College incorporating Merton College
Anderson Food Hygiene are a very flexible Company who continually achieve a 99.9% first time pass success rate leading to employment for those who have sought positions in this field. Sylvia is totally respectful of all our learners’ diverse backgrounds, ability and language restrictions; always ensuring the learners have understood the importance of food safety, and has, on occasion, ordered papers in a language other than English for those who feel they would like to sit the exam in their mother tongue. All our learners have given positive feedback on the evaluation forms.
In this fast moving dynamic industry it is essential to keep training up-to-date. With the advent of significant consumer concern on allergens and the recent E-Coli fresh produce disaster working with Anderson Food Hygiene on a continual training programme for our team allows us peace of mind to concentrate on improving efficiencies. This approach enables us to maintain a focused, competent team who have great awareness and responsibility for delivering safe, quality products consistently. Anderson Food hygiene training delivers excellent results with Merits and is great value in the tough economic times. (Level 2, Level 3 and 4 in Food Safety for Manufacturing and Level 3 Training Skills and Practice.
Salt Yard Group
Salt Yard Group has had great experiences with Anderson Food Hygiene over the last few years. The courses are always of a high calibre and Sylvia makes them fun and interesting. The last course I did taught me skills I never knew I needed and now I put them into practice daily at work – even after my 18 years’ experience.
During 2013, we continue to use Anderson Food Hygiene regularly, most recently my senior team attended both Level 3 Health & Safety and Food Safety courses and successfully achieved Merits again. Fantastic as always Sylvia is rightfully proud of her business and what she has achieved, in my opinion it’s the best in the business.
Warren House Conference Centre
Warren House Conference Centre had used Anderson Food Hygiene for the last 9 years, whilst there are plenty of Training options available, we continue to use Anderson Food Hygiene for many reasons, not least because they motivate and produce excellent results from our candidates. This year, they have undertaken First Aid Training and Level 2 & Level 4 Food Safety training for us all with excellent results again. I can only recommend Anderson Food Hygiene in the strongest possible way for continuing to develop the courses on offer and the way the company has developed as a whole, growing stronger with their offering but keeping to the original ethos of Service to their clients.
We have been using Anderson Food Hygiene Limited regularly since 2011. Initially for food safety training for our teams at our different gourmet pizza delivery units across London, then this February, we strengthened our relationship further when we employed Sylvia to deliver new HACCP documentation for each site. Overall, Anderson Food Hygiene are an extremely professional Company to work with. The training is fantastic, and feedback from my team is always positive and Sylvia’s natural ability to teach is evident. I am also extremely pleased with the overall professionalism and value for money offered by Anderson Food Hygiene and will definitely continue to work with them moving forward into 2014.
I found Anderson Food Hygiene quite by chance earlier this year when I booked a course through an intermediary Training Website. I have to say from the moment I met Sylvia I was extremely impressed. Her training was exciting and involving and the training centre was in a great location and had good facilities. I then recommended Sylvia to my boss, Rosemary Schrager, and with the imminent opening of her new cookery school, asked Sylvia to produce and deliver the HACCP documentation. Sylvia and her team did a wonderful job. Delivering such a professional document within tight timescales and great value for money I was really impressed.
Caprice Holdings & Birley Group
Caprice Holdings Ltd and the Birley Group has been working with Sylvia at Anderson Food Hygiene since 2007. She clearly understand s our training needs and she always works to the best of her ability to provide clear and concise training to our Restaurant teams. Sylvia provides a professional and efficient service at all times. Her knowledge of the restaurant industry is excellent and she adapts her training to the level of the individuals she is teaching meaning that we have a very high pass rate for all our courses. Caprice Holdings own some of Londons most exclusive and finest restaurants: Le Caprice, The Ivy, J.Sheekey, Daphne’s, Bam-Bou, Rivington, Urban Caprice, Scott’s and The Club at The Ivy. The Birley Group have five clubs in the portfolio, each of them distinct from one another and quite unique in the capital, if not the world: Annabels, Mark’s Club, Harry’s Bar, Bath & Racquets, George and Mount Street Deli.
Sylvia has been a great help in regards to the food hygiene training Level 3 and 4 for our operation. We always found her to be available at any time and helpful in her sessions. She encouraged the class to be interactive and always ensures that everyone in the class participates to best of their abilities. She always takes special interest in answering queries out of designated teaching times and is very helpful with circulating course material. She ensured that she created a sense of competition and motivation between classmates to encourage them to do their best. Her knowledge of the industry is excellent and she the way she adapts her training relevant to the level of the individuals she is teaching results in very high pass rates. The trainers are so professional yet easy going and they liked the format of teaching. They have a way of making the learning fun which then enabled our colleagues to remember what they have learnt when putting it to practise. From an admin point of view, their prices are very competitive with lots of dates available, and communication is fantastic. They respond immediately to any enquiries and are always so informative and readily there to provide alternatives if they cannot provide to your exact requirements. I highly recommend Anderson Food Hygiene… whilst there are many competitive offers out there this is the company I come to for any food hygiene training now!! Jumeirah Living is part of the Jumeirah Group of Luxury Worldwide Hotels & Resorts
The Langham, London
To find a trainer with authenticity, genuine passion for the topic and who is able to relate the theory to real practical examples is so important. I had confidence that Sylvia would be able to handle our learners and had the background expertise to create a culture of respect in our training room. The team all commented on the ease with which the training flowed and enjoyed the variety of approaches Sylvia adopts. The entire syllabus was tackled, but this is not ‘text book’ training; we applied the topics to our environment and explored how the subjects would impact our workplace directly. This really helped to embed the learning and resonated with the team in a positive way and we gained a very high pass rate with Merits. Sylvia initially worked with us in an auditing capacity, and assisted with some remedial training for us back in December 2012, she has now delivered out L3 training in August 2013. I would have no doubt about working with Sylvia again, and would recommend her to other 5 star hoteliers and rosette restaurateurs. Her track record is exemplary and based on our working relationship I understand why that is the case. I am extremely likely to coordinate further training with her in future and look forward to finding the opportunity to do so.
Licensing law in England and Wales states that anyone who authorises the sale of alcohol to the public must hold a personal licence. Those who wish to obtain a personal licence need to apply to their local authority.
Achievement of qualification forms an essential part of the personal licence application and will enable those selling or authorising alcohol sales to operate both legally and responsibly.
Who should attend?
This is a nationally recognised qualification designed for anyone authorising the sale of alcohol in licensed premises including:
- Any other venue or site where alcohol is sold
Overview and benefits
Under the Licensing Act 2003, anyone authorising the sale of alcohol musthold a personal licence. In order to qualify for a personal licence, an applicant must hold a licensing qualification which is Qualifications and Curriculum Authority (QCA) accredited Government approved.
The Level 2 National Certificate for Personal Licence Holders is both QCA accredited and Government approved and has been specifically designed to meet the statutory requirements of current legislation.
- The roles, responsibilities and functions of licensing authorities within the framework of the licensing objectives
- The application process for a personal licence
- The role and legal responsibilities of the personal licence holder and the penalties relating to failure to comply with the law
- The premises licence
- The content and purpose of operating schedules
- The role and duties of the designated premises supervisor
- Unauthorised licensable activities
- Permitted temporary licensable activities
- Rights of entry to licensed premises
- Police powers with regard to suspension and closure of licensed premises
- The specific prohibitions for the sale of alcohol
- The strengths of alcoholic drinks and the effects of alcohol on the human body
- The protection of children from harm
- The responsible sale of alcohol
- To understand the law in relation to the Licensing Act 2003
- To achieve the Level 2 National Certificate for Personal Licence Holders
- Awarding Body: HABC
- Course Duration: 1 day course
- Assessment: 40 multiple choice question examination
- Certificate: Level 2 National Certificate for Personal Licence Holders
- Prerequisite: None