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The Langham, London

To find a trainer with authenticity, genuine passion for the topic and who is able to relate the theory to real practical examples is so important. I had confidence that Sylvia would be able to handle our learners and had the background expertise to create a culture of respect in our training room. The team all commented on the ease with which the training flowed and enjoyed the variety of approaches Sylvia adopts.

The entire syllabus was tackled, but this is not ‘text book’ training; we applied the topics to our environment and explored how the subjects would impact our workplace directly. This really helped to embed the learning and resonated with the team in a positive way and we gained a very high pass rate with Merits. Sylvia initially worked with us in an auditing capacity, and assisted with some remedial training for us back in December 2012, she has now delivered out L3 training in August 2013.

I would have no doubt about working with Sylvia again, and would recommend her to other 5 star hoteliers and rosette restaurateurs. Her track record is exemplary and based on our working relationship I understand why that is the case. I am extremely likely to coordinate further training with her in future and look forward to finding the opportunity to do so.

Quality and Learning Manager

Level 2 Award National Certificate for Personal Licence Holders (NCPLH)

Licensing law in England and Wales states that anyone who authorises the sale of alcohol to the public must hold a personal licence. Those who wish to obtain a personal licence need to apply to their local authority.

Achievement of qualification forms an essential part of the personal licence application and will enable those selling or authorising alcohol sales to operate both legally and responsibly.

Who should attend?

This is a nationally recognised qualification designed for anyone authorising the sale of alcohol in licensed premises including:

  • Pubs
  • Bars
  • Hotels
  • Restaurants
  • Nightclubs
  • Off-licences
  • Casinos
  • Any other venue or site where alcohol is sold


Overview and benefits

Under the Licensing Act 2003, anyone authorising the sale of alcohol musthold a personal licence. In order to qualify for a personal licence, an applicant must hold a licensing qualification which is Qualifications and Curriculum Authority (QCA) accredited Government approved.

The Level 2 National Certificate for Personal Licence Holders is both QCA accredited and Government approved and has been specifically designed to meet the statutory requirements of current legislation.


Course Content

  • The roles, responsibilities and functions of licensing authorities within the framework of the licensing objectives
  • The application process for a personal licence
  • The role and legal responsibilities of the personal licence holder and the penalties relating to failure to comply with the law
  • The premises licence
  • The content and purpose of operating schedules
  • The role and duties of the designated premises supervisor
  • Unauthorised licensable activities
  • Permitted temporary licensable activities
  • Rights of entry to licensed premises
  • Police powers with regard to suspension and closure of licensed premises
  • The specific prohibitions for the sale of alcohol
  • The strengths of alcoholic drinks and the effects of alcohol on the human body
  • The protection of children from harm
  • The responsible sale of alcohol


Course objectives

  • To understand the law in relation to the Licensing Act 2003
  • To achieve the Level 2 National Certificate for Personal Licence Holders


Further Information

  • Awarding Body: HABC
  • Course Duration: 1 day course
  • Assessment: 40 multiple choice question examination
  • Certificate: Level 2 National Certificate for Personal Licence Holders
  • Prerequisite: None

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