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Testimonials

The Langham, London

To find a trainer with authenticity, genuine passion for the topic and who is able to relate the theory to real practical examples is so important. I had confidence that Sylvia would be able to handle our learners and had the background expertise to create a culture of respect in our training room. The team all commented on the ease with which the training flowed and enjoyed the variety of approaches Sylvia adopts.

The entire syllabus was tackled, but this is not ‘text book’ training; we applied the topics to our environment and explored how the subjects would impact our workplace directly. This really helped to embed the learning and resonated with the team in a positive way and we gained a very high pass rate with Merits. Sylvia initially worked with us in an auditing capacity, and assisted with some remedial training for us back in December 2012, she has now delivered out L3 training in August 2013.

I would have no doubt about working with Sylvia again, and would recommend her to other 5 star hoteliers and rosette restaurateurs. Her track record is exemplary and based on our working relationship I understand why that is the case. I am extremely likely to coordinate further training with her in future and look forward to finding the opportunity to do so.

Quality and Learning Manager

Caprice Holdings Ltd and the Birley Group has been working with Sylvia at Anderson Food Hygiene since 2007. She clearly understand s our training needs and she always works to the best of her ability to provide clear and concise training to our Restaurant teams.

 

Sylvia provides a professional and efficient service at all times. Her knowledge of the restaurant industry is excellent and she adapts her training to the level of the individuals she is teaching meaning that we have a very high pass rate for all our courses.

 

Caprice Holdings own some of Londons most exclusive and finest restaurants: Le Caprice, The Ivy, J.Sheekey, Daphne’s, Bam-Bou, Rivington, Urban Caprice, Scott’s and The Club at The Ivy. The Birley Group have five clubs in the portfolio, each of them distinct from one another and quite unique in the capital, if not the world: Annabels, Mark’s Club, Harry’s Bar, Bath & Racquets, George and Mount Street Deli.

Jane Revell Group HR Director, Caprice Holdings & Birley Group

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Anderson Food Hygiene Limited
Registered Office: 31 Willows Avenue, Morden, Surrey SM4 5SG. Registered in England.
Registration number: 06964743