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The Langham, London

To find a trainer with authenticity, genuine passion for the topic and who is able to relate the theory to real practical examples is so important. I had confidence that Sylvia would be able to handle our learners and had the background expertise to create a culture of respect in our training room. The team all commented on the ease with which the training flowed and enjoyed the variety of approaches Sylvia adopts.

The entire syllabus was tackled, but this is not ‘text book’ training; we applied the topics to our environment and explored how the subjects would impact our workplace directly. This really helped to embed the learning and resonated with the team in a positive way and we gained a very high pass rate with Merits. Sylvia initially worked with us in an auditing capacity, and assisted with some remedial training for us back in December 2012, she has now delivered out L3 training in August 2013.

I would have no doubt about working with Sylvia again, and would recommend her to other 5 star hoteliers and rosette restaurateurs. Her track record is exemplary and based on our working relationship I understand why that is the case. I am extremely likely to coordinate further training with her in future and look forward to finding the opportunity to do so.

Quality and Learning Manager

Caprice Holdings Ltd and the Birley Group has been working with Sylvia at Anderson Food Hygiene since 2007. She clearly understand s our training needs and she always works to the best of her ability to provide clear and concise training to our Restaurant teams.


Sylvia provides a professional and efficient service at all times. Her knowledge of the restaurant industry is excellent and she adapts her training to the level of the individuals she is teaching meaning that we have a very high pass rate for all our courses.


Caprice Holdings own some of Londons most exclusive and finest restaurants: Le Caprice, The Ivy, J.Sheekey, Daphne’s, Bam-Bou, Rivington, Urban Caprice, Scott’s and The Club at The Ivy. The Birley Group have five clubs in the portfolio, each of them distinct from one another and quite unique in the capital, if not the world: Annabels, Mark’s Club, Harry’s Bar, Bath & Racquets, George and Mount Street Deli.

Jane Revell Group HR Director, Caprice Holdings & Birley Group

Ask a Food Hygiene or Health & Safety Expert


Our personal consultancy service offers tailored advice helping you keep up to date with Food Hygiene & Health & Safety legislation whether it is for a one-off promotional work; an outside catering event, your new restaurant or changes you may be considering within your food business. Our consultants also provide expert advice and guidance on dealing with food poisoning allegations, supplier accreditation, HSE accident reporting procedures and enforcement issues.


There is a minefield of information out there and often our clients are unsure what advice or service they are actually looking for:


What else do you need to know…

HACCP & Policy Development
If you are running a food business you are legally required to have a written food safety management system in place to ensure food is safe for your customers to eat.You should think about what might go wrong with the food that you sell and what you must do to ensure it is safe for your customers. You should put in place a system based on food safety practices that you are familiar with, in line with general hazard analysis and critical procedures principles, (HACCP). The level of documentation required will depend on the nature and size of your business.


‘Hazard Analysis Critical Control Point’ is a Food Safety Management System used to ensure that the food you serve to customers is safe to eat.It identifies what (and where) things can go wrong, and where it is critical to develop control procedures. It is a legal requirement to implement a Food Safety Management System based on the seven principles.


Our Food Hygiene Experts will complete a HACCP plan tailored to meet your individual requirements, taking into account your business size and specific needs. We also offer HACCP Training bothin-house and at open course venue. View training page

Risk Assessment
The completion of risk assessments is an important step in protecting the Health & Safety of your workers and your business, as well as complying with the law.


A risk assessment involves examining your business to establish what could cause harm to either your employees or the general public and then deciding whether you have taken sufficient precautions to prevent this from occurring, or whether further controls are required. Workers and others have a right to be protected from harm especially if caused by a failure to take reasonable control measures.


Anderson Food Hygiene can provide fully qualified consultants to carry out practical and cost-effectiveon-site risk assessments for Health & Safety, Fire Safety and Manual Handlingleading reduced risk of liabilities and minimising chance of accidents and injuries.

Food Allergen Advice
The new EU food labelling laws are here. It is vital that food businesses acknowledge customers with allergies and intolerances so if you are a food business operator then you need to know about the EU Top 14 Allergens and all the aspects of the new law: for example, you can no longer state that you don’t know if an allergen is present and traces of any of these 14 defined allergens must be labelled clearly even on loose foods. Every food business operator is affected from restaurants and cafes, street vendors, to catering companies all have to comply, and if they don’t, it’s a £5,000 on-the-spot fine.


Our food allergy training unravels the new food regulations, breaking them down into simple, easy-to-action steps that will ensure you comply with the new law.

Food Hygiene Rating
Improve your Food Hygiene Rating! Our Food Hygiene Experts will do just that when we visit. Our role is to check you meet Food Hygiene regulations when we audit your premises and that your food safety management system is working and what you need to change to obtain a top score and achieve 5 stars. We can also provide a fresh pair of eyes working with your team and your local Environmental Health Officer to identify the elements that need improving. Why not check out our BLOG with 8 FREE TIPS on how to prepare for your Food Safety Inspection. Or, take advantage of our 15 minute FREE consultation with one of our Food Hygiene Experts today.