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The Langham, London

To find a trainer with authenticity, genuine passion for the topic and who is able to relate the theory to real practical examples is so important. I had confidence that Sylvia would be able to handle our learners and had the background expertise to create a culture of respect in our training room. The team all commented on the ease with which the training flowed and enjoyed the variety of approaches Sylvia adopts.

The entire syllabus was tackled, but this is not ‘text book’ training; we applied the topics to our environment and explored how the subjects would impact our workplace directly. This really helped to embed the learning and resonated with the team in a positive way and we gained a very high pass rate with Merits. Sylvia initially worked with us in an auditing capacity, and assisted with some remedial training for us back in December 2012, she has now delivered out L3 training in August 2013.

I would have no doubt about working with Sylvia again, and would recommend her to other 5 star hoteliers and rosette restaurateurs. Her track record is exemplary and based on our working relationship I understand why that is the case. I am extremely likely to coordinate further training with her in future and look forward to finding the opportunity to do so.

Quality and Learning Manager

Administrative Assistant – Part Time 16 – 20 hours a week

Anderson Food Hygiene Limited is seeking a home-based self-employed Administrative Assistant to join this busy training Company based in Wimbledon.   The self-employed Administrative Assistant (home-based) performs a variety of duties as directed for an assigned group of clients including some of the most high-profile hospitality and catering brands within the UK.   He or she maintains positive contact with both internal and external clients as well as other personnel at all times to preserve and promote administrative efficiency and to ensure our clients are provided the best service possible as part of an active part-time administrative team. Anderson Food Hygiene, Wimbledon offers a generous rate of pay, together with the option for flexible working around a busy family life and would suit a parent with children of school age who is able to work 16 hours to 20 hours a week across 2 or 3 days and occasional part time, as and when required, during the school holidays. The Administrative Team’s responsibilities are as follows: Assists with the management of the Managing Director’s diary. Co-ordinates the training paperwork for all courses undertaken by Anderson Food Hygiene liaising with both external and internal stakeholders and directly with clients on a daily basis. Proactively updates resources; collateral, databases and directories. Provides a high-level of customer service to internal and external clients. Use of accounting system Quickbooks to manage supplier invoicing (training can be provided). Writes clearly and concisely and includes all pertinent information (e.g., e-mails, documents, and correspondence). Reads and proofreads documents prior to distribution. Develops familiarity with appropriate technology to complete various responsibilities with efficiency (e.g., MS Word, MS Excel,... read more

Time & Leisure Food & Drink Awards 2017

We are delighted to announce our involvement in sixth Time & Leisure Food & Drink Awards (‘the FADAs’).  This is the leading event for South West London and North Surrey’s thriving food and drink industry. Developed with the aim of supporting local restaurants, bars, coffee shops, delicatessens, chefs, suppliers and producers, the FADAs seek out, recognise and celebrate the very best that our region has to offer. Anderson Food Hygiene is sponsoring…   ‘Best Family Friendly Restaurant’   Our Managing Director and Local Food Hygiene Expert, Sylvia Anderson said…   ‘This is a subject close to my heart.  I eat out regularly with my 8 year old Twins and we are always impressed with the amazing welcome my family receive at busy local restaurants who have definitely embraced the concept of eating out as a family.’   Last year’s winner of ‘Best Family Friendly Restaurant’ was Al Forno, New Malden with Polka Café, Wimbledon being Highly Commended.   The awards are well-known within the Food & Drink Industry and Italian chef, restauranteur and food expert, Antonio Carluccio, OBE OMRI commented…   ‘The T&L Food & Drink Awards help local restaurants very much. They praise those who have the best quality and they inform the readers of the best local restaurants. That’s important,’ Antonio Carluccio   We cannot wait to be part of this wonderful event showcasing local food businesses but it’s going to be tough, over 40,000 consumer votes were received in 2016!   Voting is opening on the 24 March 2017 so keep a look out for our next post about how to VOTE for your Best Family... read more

THREE Great new offers for 2017

Whatever training package you require whether you prefer tutor-led classroom based training or our CIEH eLearning solution we have a great deal for you! 50% OFF eLearning We have partnered with the Chartered Institute of Environmental Health (CIEH) to offer a suite of innovative eLearning courses covering Food Safety and Health & Safety. This cost effective and flexible learning solution is perfect for induction and compliance level training and offers your teams the ability to attain the relevant qualifications to do their job with minimal impact on your business.  High quality video and animation matches the classroom syllabus and meets UK/EU Legal requirements.  Your certificates can be printed instantly on completion to be added to your HACCP Folder ready for the EHO visit! With 50% OFF, you could get your teams trained for as little as £12 per certificate. Just enter code elearning50 at checkout when you purchase your eLearning course with us! CIEH Level 1 Food Safety Online CIEH Food Allergens Awareness Online CIEH Level 2 Food Safety In Catering Online CIEH Level 2 Food Safety In Manufacturing Online CIEH Level 2 Health And Safety In The Workplace Online CIEH Licensing Law Awareness Online CIEH Level 1 Fire Safety Online CIEH Introduction To First Aid Online CIEH Level 2 COSHH CIEH Level 2 Principles Of Manual Handling   30% OFF Open Training Courses in Wimbledon   We are offering you a fantastic 30% OFF all our award-winning tutor-led classroom based courses if you book before end February 2017 being held at our centrally located training venue in Wimbledon, London. Our classroom based courses cover Food... read more

Inspiring Achievements from our Managing Director, Sylvia Anderson

  Our Managing Director and Food Hygiene Expert, Sylvia Anderson, recently won Entrepreneur of the Year, Merton Best Business Awards 2016 and we were extremely delighted when Time & Leisure Magazine approached us to feature Sylvia in their November issue to talk about Sylvia’s business triumph and her amazing fundraising efforts for The British Heart Foundation.   You can read the whole story about Sylvia’s entrepreneurial and inspiring achievements with Anderson Food Hygiene together with the tremendous success of her latest fundraising effort; trekking Kilimanjaro in September with her husband Armando here…   Inspiring Achievements, Sylvia Anderson, Time and Leisure November Issue  ... read more

Entrepreneur of the Year 2016 – Sylvia Anderson, Merton Best Business Awards 2016

  We are delighted to announce that our Managing Director, Sylvia Anderson, has won Entrepreneur of the Year 2016, Merton Best Business Awards 2016 for the 2nd consecutive year.   This is the 4th time Sylvia has been recognised by local businesses and her community as a true entrepreneur which is a wonderful achievement.  We believe it demonstrates Sylvia’s constant hard-work and commitment in leading her business, Anderson Food Hygiene, to continual growth and ultimately another successful year!   On a personal level, we would like to thank Caroline Cook, Merton Chamber of Commerce, who collected the award on behalf of Sylvia.  Sylvia is currently out of the country trekking Kilimanjaro in aid of The British Heart Foundation in memory of her little sister Mary.  You can read more about Sylvia’s story and pledge... read more

Best Customer Service Award 2016

Fantastic news….we have been nominated by one of our fabulous Clients for the Best Customer Service Award at the Surrey Business Awards 2016! We take the concept of Customer Service very seriously here at Anderson Food Hygiene.  It is imperative that we are accessible 24 hours a day as most of our clients come from the Hospitality Industry which, as we know, do not work the usual 9 – 5 hours!   Our role, is to hand-hold all our prestigious clients through the sometimes complicated and legislated arena of Food Hygiene and Health & Safety keeping both our clients and their customers safe on a daily basis.  This does mean that the team often work weekends, and our Managing Director and Food Hygiene Expert, Sylvia Anderson, is often travelling the country to deliver comprehensive Audits and hands-on advice to many high-profile businesses. We would really love to WIN this amazing accolade, so we really need your help!     This category is decided solely by a public vote.  We believe there is no better endorsement than that of our clients so we hope you can spare a minute to VOTE TODAY!     So if you feel we offer the Best Customer Service exceeding your expectations and demonstrating that we provide a consistently outstanding service then please help us win this amazing accolade by voting for us... read more

Sylvia Win’s Runner-Up Entrepreneur of the Year 2016 at the FSB London Business Awards

Anderson Food Hygiene were delighted to, once again, be part of the prestigious FSB London Business Awards 2016. Fifteen awards were handed out to businesses, entrepreneurs and young people at the 4th annual FSB London Business Awards at the Pullman Hotel in Kings Cross on Thursday evening.     The awards were attended by The Mayor of London’s Deputy for Business, Rajesh Agrawal.   Rajesh gave the keynote address of the evening and pushed his focus onto the 200 strong business audience to back the #londonisopen handle to promote small businesses in the capital.   Anderson Food Hygiene were finalists for… Merton Business of the Year 2016 Entrepreneur of the Year 2016 for our Managing Director, Sylvia Anderson   We are delighted to announce that Sylvia won Runner-Up Entrepreneur of the Year 2016.      Sylvia’s drive and passion for her job on a day to day basis, combined with her charity work for the British Heart Foundation and the fact that she is a hands-on mummy of 7 year old Twins led to her success again in this category.   On the night, Sylvia commented… “It is a great honour to be recognised against 8 other fantastic Entrepreneurs in the London area as a finalist.  To win Runner-Up against 33 London Boroughs is absolutely amazing and really is a testament to my business model and the team that help me deliver new ideas and fresh business approach year on year!”     Steve Warwick, FSB London Regional Chair, Federation of Small Businesses, said: “This was the best awards event we have hosted to date and demonstrated the variety, diversity and,... read more

Summer Offer 20% OFF Accredited Training in Wimbledon

We are offering a fantastic 20% OFF all the following Open courses being held at our centrally located training venue in Wimbledon. Get your teams trained today! To qualify, choose your course and Book Now.  At checkout, apply coupon summer20 and you will automatically qualify for the discounted price! Course Date(s)  Price  Book Level 2 Award in Food Safety for Manufacturing 12/07/2016 £70.00 Book Now Level 2 Award in Food Safety in Catering 12/07/2016 £70.00 Book Now Level 2 Award National Certificate for Personal Licence Holders (NCPLH) 20/07/2016 £120.00 Book Now Level 2 Award in Health & Safety in the Workplace 21/07/2016 £72.00 Book Now Level 2 Award in Food Safety in Catering 27/07/2016 £72.00 Book Now Level 2 Award in Food Safety for Manufacturing 27/07/2016 £72.00 Book Now Level 2 Award in Emergency First Aid at Work 11/08/2016 £96.00 Book Now Appointed Fire Marshal Training 15/08/2016 £96.00 Book Now Level 3 Award in Supervising Health & Safety in the Workplace 17/08/2016 – 19/08/2016 £380.00 Book Now Level 3 Award in Supervising in Food Safety in Manufacturing 23/08/2016 – 25/08/2016 £380.00 Book Now Level 3 Award in Supervising in Food Safety in Catering 23/08/2016 – 25/08/2016 £380.00 Book Now Level 4 Award in Managing Food Safety in Manufacturing 10/10/2016 – 14/10/2016 £600.00 Book Now Level 4 Award in Managing Food Safety in Catering 10/10/2016 – 14/10/2016 £600.00 Book Now These fantastic prices include your Course Workbook; Examination Fee; Certificate and light refreshments throughout the day. If you’ve not used Anderson Food Hygiene before for your training. Here are 3 good reasons to choose us today:- We have won 17 Business Awards for our... read more

20% OFF All Accredited In-House Training Courses

Do you need bespoke training at your premises before the end of July? Our In-House Training is tailored training specifically designed for you and with 20% OFF your Course Fee, this will be an extremely cost effective way of training a number of your team at your premises in one go! Saving on your travel costs and time Flexible course start times working around your business Great for team building and team motivation We can train up to 20 of your team at once We can teach internationally and all papers and books are available in many national languages if you have a team member whose first language is not English See how much you could save:-   Course Name Aimed At Duration How much you will save! Level 1 in Food Safety Awareness Food Handlers & FOH/BOH Staff 3 Hours £79 Level 2 in Food Safety in Catering/Manufacturing All Chefs & Food Handlers Chef Food Handlers 1 Day £119 Level 2 in Food Safety Refresher All Chefs & Food Handlers 3 Hours £79 Level 2 in Food Allergen Awareness All Chefs & Food Handlers 3 Hours £79 Level 3 in Supervising Food Safety in Catering/Manufacturing Supervisors, Sous Chefs, Assistant Managers, Head Chefs & Trainers 3 Days £399 Level 3 in Supervising Food Safety Refresher Supervisors, Sous Chefs, Assistant Managers, Head Chefs & Trainers 1 Day plus completion of workbook £150 Level 4 in Managing Food Safety in Catering/Manufacturing Owners, Head Chefs, Managers & Trainers 5 Daysplus 1 Day Exam £599 Level 1 in Health & Safety in the Workplace All Employees 3 hours £79 Level 2 in Health &... read more

How to Run a Supper Club Safely

I recently spoke at the Guardian’s “How to Start a Supper Club, Home Restaurant, or Pop-Up” Masterclass. In case you missed the event, this blog covers the most important pointers I shared on the day.      Supper clubs, pop-up restaurants, and home restaurants have all been increasing in popularity since around the early 2000s. The success of such models is largely tied to the rise of digital communication and social media, since diners typically use these mediums to learn about and make reservations at these exciting new eateries.   It’s now easier than ever to set up and promote one of these clubs or restaurants. Social media has made people more aware and accepting of unconventional dining options, and a good number of those who have set them up have since launched successful culinary careers. But even though setting up a supper club, pop-up, or home restaurant can be a realistic goal for almost anybody; there are still some important things that anyone seeking to do so should know.   For this reason I was recently invited to talk at the Guardian’s “How to Start a Supper Club, Home Restaurant, or Pop-Up” Masterclass. Alongside MasterChef finalist Tony Rodd and writer and regular supper club host Uyen Luu, I was asked to explain to delegates exactly what it takes to launch a successful supper club, home restaurant, or pop-up.   As somebody who’s passionate about both food and food safety, as well as personal and professional development, I was delighted to be invited to talk at the event, and used the opportunity to educate attendees about all the legal and... read more

Is your food business on the right side of the law?

The news and social media are full of stories on poor food hygiene at the moment and no food business is immune to bad press, including those run by celebrity chefs, like Heston Blumenthal who had an outbreak of food poisoning at his restaurant; Jamie Oliver’s deluxe London butchers closed after health inspectors found mouse droppings, out-of-date wagyu beef and mouldy carcasses and even Marco Pierre White’s flagship restaurant in Birmingham was given a zero food hygiene rating from the environmental health officers. Good food safety practices are paramount for any food business, it makes perfect business sense… As a food hygiene expert  for ITV, Channel 4 and The Guardian Newspaper MasterClasses one of my most important roles is making my clients business safe, furthermore we are the only food hygiene and health and safety company to win 10 UK and local awards because we are ambassadors of our industry. Our business is to help you ensure that your business is compliant.   Are you on the right side of the law? If your organisation handles food the law requires some very precise things from you, namely to have a documented food safety management system, known as HACCP, and that you have keep complete and thorough records.   Ask yourself these 5 questions: Do I know, and keep, at least the minimum standards for premises, temperature control, personal hygiene etc.? Do I have proof that my staff are properly trained and is my team compliant? Do I need Level 2 (basic), Level 3 (Intermediate) and/or Level 4 Food Safety (Management) training and certification for myself or my staff? Do I want to achieve a... read more

Norovirus explained; how to prevent it

Norovirus is a very contagious virus and is sometimes known as the winter vomiting bug, is the most common stomach bug in the UK. You can get norovirus from an infected person, contaminated food or water, or by touching contaminated surfaces. The virus causes your stomach or intestines or both to get inflamed (acute gastroenteritis). This leads you to have stomach pain, nausea, vomiting and diarrhoea. Anyone can be infected with norovirus and get ill but it can be serious for the young and the elderly. There’s no specific cure for norovirus so you have to let it run its course. It’s usually mild and shouldn’t last more than a couple of days. The period from when you’re infected to when you start to show symptoms (the incubation period) usually lasts 12-48 hours, during this time, you maybe infectious to other people. The best way to help prevent norovirus is to practice proper hand washing and general cleanliness. There are at least 25 different strains of noroviruses known to affect humans. They’re the most common cause of stomach bugs gastroenteritis in the UK. They’re also known as small round structured viruses (SRSV) or Norwalk-like viruses. Each year, it’s estimated that between 600,000 and 1 million people in the UK catch norovirus. Preventing norovirus spreading Norovirus is easily spread. If an infected person doesn’t wash their hands before handling food, they can pass the virus on to others. You can also catch it by touching contaminated surfaces or objects. To help prevent the virus spreading. Wash your hands frequently and thoroughly with soap and water, particularly after using the toilet and before preparing food. Don’t share any cloths. Disinfect... read more

The Top 10 Causes of Food Poisoning in the UK

Food Poisoning usually occurs within one to 36 hours of eating poisonous or contaminated food. The symptoms normally last from one to seven days and include one or more of the following symptoms: abdominal pain, vomiting, diarrhoea, dehydration and fever, the worst thing that can happen is DEATH! It’s difficult to know exactly how many people get food poisoning because mild cases often go unreported. However, the Food Standards Agency estimates that food poisoning affects up to 5.5 million people in the UK each year, those most at risk include young children, the elderly, pregnant women and people who already ill or recovering. The main reasons for food poisoning are ignorance, negligence, poor management and supervision of food handlers and a failure to implement good working practices. This can be prevented by ensuring good effective instruction and training of food handlers who are potentially the most serious hazards in a food business. Top 10 Causes of Food Poisoning Preparing food too far in advance and leaving it in the danger zone (between 5ºC and 63ºC) Cooling food too slowly (within 2 hours) Not reheating food to a high enough temperature (plus 75ºC for 30 seconds) Using food that is already contaminated Not cooking food to a high enough temperature (plus 75ºC for 30 seconds) Not thawing frozen food properly before it is cooked Cross contamination of raw to cooked food Storing hot food below 63ºC – in the danger zone Contamination of food by  food handlers Using leftover food For more information about our award winning training food safety training courses, auditing or consultancy services visit our website at... read more

How Important is Food Safety in Your Business?

As a food hygiene expert working undercover for ITV and Channel 4 for several years  I probably would not eat in half the places I have visited due to poor working practices which is a shame as food safety and hygiene in my opinion is common sense.  Most food business operators think it is very easy to open up a food related business but often they really don’t consider the importance of a food safety management system (HACCP).  The initial outlay to set up such a system and train their staff seems an unnecessary expense to a new business especially when they see the priority being marketing their new business and generating turnover.  Unfortunately, businesses like these think they know it all, it won’t happen to them….but how wrong they are! Did you know, for example, that getting Food Safety and Health & Safety wrong can lead to £20K or unlimited fines or, in the most extreme cases, a 2 year jail sentence – and obviously, the end of their business. It just takes one case of food poisoning to shut your business down, you just have to read the press to hear about the latest cases. My last blog was on ‘What is Norovirus’ Here at Anderson Food Hygiene we have had to adapt our accredited tailored training programmes to meet the needs of this ever-changing environment and we work very closely with The Chartered Institute of Environmental Health as one of their top premium training centres to promote good practice both food safety and health & safety. One of our key objectives on a daily basis... read more

My Crowning Glory….Best Hospitality, Leisure, Travel & Tourism Business 2014

Really? A Food Hygiene Company has won an award for Hospitality? Yes….that was me this week at the inaugural London Business Awards held at the most amazing venue The Brewery by Eco hosted by Magic FM’s Neil ‘Dr’ Fox himself. What a fantastic glitzy affair with over 32 London boroughs competing in 12 categories to recognise and celebrate the most dynamic and innovative businesses across London. We WON Best Hospitality, Leisure, Travel & Tourism Business 2014. I presume at this point you are thinking why did a Training Company enter into this category which was deemed as a celebration of our City’s successful hospitality, leisure, travel and tourism industry. This category is so very personal to me. Every day I work with the most experienced chefs and managers working in some of the best restaurants, hotels and food businesses across the UK. I effectively become part of their team for a day / 2 days / 3 days or however long it takes to make sure their business is safe! Why? Because I am their Food Safety Expert. I am the person they come to for guidance from what type of training they need to launch their new venture to what do I do when something goes wrong. Yesterday, news was full of washing Chicken….tomorrow I’m sure it will be all about the pitfalls of eating out. But today, the news is all about Anderson Food Hygiene and our new shiny award… Best Hospitality, Leisure, Travel & Tourism Business 2014. So while the UK goes food safety mad…I am sitting here reflective of how wonderful it is that we... read more

Are you responsible for the day to day management of food safety for your business?

  Are you a Business Owner, Head Chef, Manager, Trainer, Auditor, Production Manager or Hygiene Personnel? Do you know your responsibilities? Do you have in depth theoretical and practical knowledge together with an industry approved qualification and external accreditation to satisfy your business strategy? Level 2 and Level 3 is simple not enough these days… you will need the Level 4 Award in Managing Food Safety in Catering course and we have one coming up in June on the 9 – 13 (exam date 30 June). May Offer – If you book this course before the end of May you can save 25% on the course fee which makes good business sense. To book this course online simply visit and use promo code MAY25AFH, otherwise email us at and we will simply take 25% off your invoice. Overview and benefits: It is an industry requirement that everyone involved in food production and delivery, from manufacturers and retailers to caterers, has a moral and legal duty to know the principles and practices of food safety. This course will equip those personnel who own a business or work at a senior level in the food industry the confidence to provide guidance and advice on the management of food hygiene in a food-related business. Beyond being accountable, it is important for everyone in a managing or supervising position to have mastered the principles of good practice in food safety, thus gaining the ability to guide colleagues on the management of food hygiene in a food business. The Level 4 Award in Food Safety has been designed as a five day... read more

London Business Awards 2014

It is a really special day today at Anderson Food Hygiene as we have found out that we are on our way to being recognised as one of the best businesses in London. How?  Well we have been selected as finalists in The London Business Awards 2014 for no less than 3 categories:- Best Small Business Entrepreneur of the Year Best Hospitality, Leisure, Travel and Tourism Business To be a finalist in all 3 categories is amazing.  The judging process was undertaken by a professional awards team who scored our entry against set criteria.  Only 6 Companies per category are shortlisted out of the many that entered. Next job is the face-to-face interviews on judging day 1st May and I am really excited to be seeing the 3 category judges and letting them know all about our amazing awards we have won and our wonderful client list that includes some of the most prestigious hospitality businesses in London and the UK….wish me luck!!   Sylvia…  ... read more